Delete your account
You can delete your Misma account at any time, in the app or by writing to us. This page explains both, and what is removed.
In the app
Open the menu, choose User Settings, then Delete Account and confirm. Your account is deleted straight away.
This is the quickest route, and the one we recommend if you still have Misma installed.
Without the app
If you no longer have Misma installed, email support@overstruck.net with the subject Delete my Misma account, from the address you sign in with.
If you signed in with Apple and chose to hide your email address, write from the @privaterelay.appleid.com address Apple gave you, or include it in the message, so we can find the right account.
We may ask you to confirm the request, so that nobody else can have your account deleted. Requests are handled within 30 days, and usually within a few days.
What is deleted
Your account and the way you sign in: your email address, and the link to your Apple or Google account.
The record that you accepted the Terms of Use.
Your referral code and any record of codes redeemed.
What deleting your account does not do
Your savings, goals and world stay on your phone. Misma keeps them on the device rather than on our servers, so deleting your account does not remove them. Use Erase all data in the app, or uninstall Misma, to clear them from the phone.
A Misma Plus subscription is not cancelled. Subscriptions are billed by Apple or Google, not by us. Cancel it in the App Store or in Google Play before deleting your account, otherwise it renews.
Payment records stay with Apple and Google, and we keep the invoices that tax and accounting law require us to keep.
Questions about any of this? Write to support@overstruck.net.